Privacy Policy for PokerStars

This Privacy Policy outlines how PokerStars, operating under the licenses of the Alcohol and Gaming Commission of Ontario (AGCO) and the Malta Gaming Authority (MGA), collects, uses, discloses, and protects your personal information in compliance with applicable data protection laws and regulations in Canada. This policy is designed to inform you about your rights regarding your personal data and the measures we take to ensure its security.

Data Collection

PokerStars collects various types of personal data to provide you with our online casino services effectively. The types of data we may collect include:

• Registration Data: When you create an account with PokerStars, we collect personal information such as your name, date of birth, address, email address, and telephone number.
• Payment Details: To facilitate deposits and withdrawals, we collect financial information, including credit card numbers, bank account details, and other payment-related information necessary to process transactions.
• Technical Logs: We may collect technical information such as your IP address, browser type, operating system, and device information. This data helps us enhance your gaming experience and troubleshoot technical issues.
• Cookies: We use cookies and similar tracking technologies to improve our website’s functionality and performance. More information about our use of cookies is provided in the Cookie Policy section of this document.

Purpose of Data Usage

PokerStars uses your personal data for various purposes, including but not limited to:

• Account Management: To create and manage your account, allowing you to access our gaming services and features.
• Marketing Communication: To send you promotional materials, newsletters, and updates about our products and services, provided you have given us your consent to do so.
• Anti-Fraud Checks: To monitor your account for suspicious activities and prevent fraud, ensuring a safe gaming environment.
• AML Compliance: To comply with anti-money laundering regulations by verifying your identity and monitoring transactions for potential money laundering activities.
• KYC Procedures: To conduct Know Your Customer (KYC) checks to verify the identity of our users and ensure compliance with legal requirements.

Data Sharing

Your personal data may be shared with third parties under specific circumstances, including:

• Payment Providers: We share necessary information with payment service providers to process your transactions securely and efficiently.
• Verification Partners: We may engage third-party identity verification services to assist in our KYC procedures and ensure compliance with legal obligations.
• Regulatory Authorities: We may disclose your personal information to regulatory authorities or law enforcement agencies when required by law or to comply with applicable regulations.

User Rights

As a user of PokerStars, you have certain rights concerning your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you, along with information about how we process it.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Right to Deletion: You have the right to request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in specific situations, such as when you contest the accuracy of the data.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

To exercise any of these rights, please contact our Data Protection Officer through the channels provided on our website.

Cookie Policy

PokerStars uses cookies and similar technologies to enhance your experience while using our online casino platform. Cookies are small text files placed on your device when you visit our website. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the website to function correctly. They enable basic functionalities such as page navigation and access to secure areas of the website.
• Analytical Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data is used to improve our website’s performance and user experience.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

Data Security

PokerStars takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or destruction. These measures include:

• Encryption: We use encryption protocols to protect your personal data during transmission and storage.
• Access Controls: Access to your personal data is limited to authorized personnel only, who require it for legitimate business purposes.
• Regular Security Audits: We conduct regular audits of our security measures to ensure compliance with industry standards and best practices.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and accounting obligations. When your data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

Changes to This Privacy Policy

PokerStars reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we will notify you of significant updates through appropriate communication channels. Your continued use of our services following the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us through the channels provided on our website. We are committed to addressing your inquiries and ensuring your privacy rights are respected.

Conclusion

At PokerStars, we are dedicated to protecting your personal information and ensuring compliance with applicable data protection laws and regulations. We value your trust and strive to provide a safe, secure, and enjoyable gaming experience. By using our services, you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.